About us

IDEAL Holdings has been at the forefront of the field of information technology for almost 50 years. It was founded in 1972 and since then has been constantly evolving, developing a wide range of activities and demonstrating business flexibility and adaptability. The successful development of IDEAL Holdings is the result of:

  • Continuous investments in technologies
  • Excellent long-term collaboration with high-profile foreign companies and people
  • Constant efforts to develop solutions that meet the growing needs of the market.

The main activities of IDEAL Holdings currently include the distribution of home appliances and ICT HW & SW, as well as the provision of trust services, cybersecurity, software and IT solutions.

Trust, Cybersecurity & Extended Managed Information Security Services

Through ADACOM in Greece, Cyprus and the United Kingdom, IDEAL Holdings operates in the Trust Services and cybersecurity solutions market. With a large team of specialist consultants and information security engineers who possess extensive know-how and international experience in the field of electronic signature services and sensitive business data protection, ADACOM can effectively assist organisations and companies of all sizes to successfully implement these solutions by providing analysis, design, implementation and technical support services tailored to the business requirements of each customer.

ADACOM is certified according to ISO 9001:2000, ISO 27001:2005 and ISO 22301:2019 for public key infrastructure and information security services while its infrastructure and some of its executives have EUSecret and NATOSecret clearance.  Last but not least, in 2019, ADACOM invested in the creation of a Secure Operations Center, through which it offers Managed Security Services to its customers.

ADACOM through the acquisition of NETBULL, now provides an extensive portfolio of managed services including:

  • Real Time Threat Management (RTTM) 24×7
  • Managed Detection & Response (MDR) at endpoints
  • Threat Detection & Response for ICS/SCADA systems in industrial facilities
  • Early Warning by using a system with an extended threat intelligence platform
  • Managed eXtended Detection & Response (XDR) based on machine learning and artificial intelligence technologies

All Managed Security Services are provided by the team of Netbull SOC (nSOC), a privately owned Security Operations Center, at the heart of which is a threat management platform called Netbull eASIS, an award-winning platform based on Security Information and Event Management (SIEM) solution, integrated with artificial intelligence (AI) technologies for faster detection and response to security incidents.


Software development and services

In the context of its i–DOCS software development project, IDEAL Holdings has created a highly qualified team of specialists tasked with the development of innovative software products.

The project has resulted in the development of a comprehensive application for big data management, which covers essential business needs related to customer communication, as well as a number of other applications such as Smart PIN delivery, Alerts, E-invoices, etc.

Distribution of home appliances, computer products and specialised software products

Through its subsidiary IDEAL ELECTRONICS, IDEAL Holdings has undertaken the representation, distribution and post-sale support in Greece of:

  1. Home Appliances: recognised brand name home appliances (Faber, Brandt, CLEA);
  2. IT products such as Laptops Dynabook – Toshiba, Toshiba hard drives; SUMUP POS and
  3. Cyber security software, networking, call centres and other telecommunications equipment by international companies such as Alcatel-Lucent, Fortinet, Kaspersky, Forcepoint.

These products are made available primarily through a network of retail stores and specialised partners.

More Information

History Overview