For two decades, i-DOCS has been designing and developing specialized CCM (Customer Communications Management) Software Products, offering added value services to Financial Institutions, Energy Providers, Insurance Companies and industries of every kind. i-DOCS solutions save costs and contribute to environmental protection.
Output Management - The i-DOCS flagship solution
i-DOCS Output Management software generates, formats, manages, stores, archives documents, which are then being delivered to the final recipients through multiple communication channels such as SMS, e-mail, Viber etc. These documents vary from e-Bills, to e-Statements, e-Alerts and so on. i-DOCS applications are practically unlimited and vary according to the Organization for which they are intended.
i-DOCS Output Management can be integrated with any business information system (ERP, CRM, Billing), whether it is a brand manufacturer (SAP, Oracle, Microsoft) or a custom solution, to extract the required data in order to generate the documents.
i-DOCS software product suite is designed, developed and implemented in such a way as to cover any business need. Some indicative fields of application are:
Business processes automation
Documents delivery of any kind, depending on the business activity
Documents Digital Signatures (contracts, invoices, bills)
Dynamic custom campaigns, designed and implemented by business users.
Transaction related alerts
Pins dispatching and delivery for end-customers
Online bill payment through bank redirection
i-DOCS was established in 2003 and has offices in Greece and the United Kingdom and clients that are located and operate in more than 8 countries in the wider region of West and Southeastern Europe and the United Kingdom. In particular these clients are large organizations such as:
Energy, Water & Utility providers
Courier Companies and
other Companies that manage communications of all kinds and large volumes of sensitive data